FAQ

A magical store with good luck charms.

 

SHIPPING

Most orders are shipped USPS 2 day Priority.

 

CANCELLATION POLICIES

Cancellations are accepted within 24 hours of purchase. Please email us @ info@getwitchin.com

 

DELIVERY TIME

2 – 7 business days from when order processed.  Delivery Time does not include weekends and holidays.  We know how much you are excited to get your package and will be sure to make sure it arrives as quickly as possible.

 

REFUSED SHIPMENTS

If you decide to refuse any shipments from getwitchin, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments) and the cost of returning the package to getwitchin. This amount will be subtracted from your merchandise refund.

 

SHIPMENT DAMAGES AND/OR SHORTAGES

Should packages being received be damaged, broken or opened resulting in shortage of merchandise in that particular package, immediately file a claim with the carrier. Retain the merchandise and packaging material. It is important you check immediately that you received all the items listed as shipped on your packing slip before discarding packaging. If you see that an item and/or items are missing you must file a claim to getwitchin within 5 days of receipt of order.

 

RETURNS POLICY

All Sales are Final and no Returned Merchandise is accepted unless authorization has been given. All claims must be made within 5 days from receipt of order. There is a 10% restocking charge on each order unless fault or error is ours. Shipping fees will not be refunded unless fault or error is ours and authorization was given. Please open your parcels immediately and inspect for damage or shortages.